Privacy Policy
We respect your right to privacy. This Privacy Policy from Yayasan Seraphine Bakti Utama explains how Lucky Fox Bingo: Jolly Rich collects and handles your personal data.
This policy is effective as of 2026-09-24. For privacy questions, reach our team at helpnow@solanotes.com.
Lucky Fox Bingo: Jolly Rich is a mobile application. This policy governs all information we access when you use the app.
We are committed to handling your information responsibly and in compliance with applicable privacy laws.
This app is intended for users who meet the minimum age required by Google Play and local law.
To exercise your privacy rights or for policy questions, contact our support team.
Product Privacy Notes
This Policy applies to Lucky Fox Bingo: Jolly Rich in the context of its app presentation. References to activity may include ordinary screens, ad placements, diagnostics, support requests, or interface messages where applicable.
The product theme does not change the categories of data described below. We focus on app operation, safety, advertising disclosure, support, and user privacy rights.
What Information We Collect
Here's a transparent look at the information Lucky Fox Bingo: Jolly Rich collects. We follow a data minimization approach — only what we need.
Automatically Gathered Information
Our systems collect the following information each time the app is used:
- Device hardware and software information
- A device-level identifier used for analytics and ad attribution
- In-game behavior data (level progress, session length, feature use)
- Diagnostic information including crash logs
- General geographic area based on IP address
- Your email when you contact support at helpnow@solanotes.com
- Your chosen display name
- Content of any messages or feedback you send us
Purchase Information: We do not collect or store payment card or financial account details. All transactions are processed by Google Play, and we receive only a transaction confirmation.
Analytics data is pseudonymized — it is linked to a device ID, not your real name or email address.
Contact Yayasan Seraphine Bakti Utama at our support team with any data collection questions.
How Your Data Is Used
Yayasan Seraphine Bakti Utama uses data collected through Lucky Fox Bingo: Jolly Rich for the following purposes — and no others.
Operating the App
Core game functionality requires us to process certain data: delivering game content, saving your progress, responding to your support requests and maintaining app reliability.
Product Improvement
Anonymized and aggregated gameplay data helps us understand how players experience Lucky Fox Bingo: Jolly Rich so we can make it better for everyone.
Safety and Anti-Fraud: We use technical data to detect cheating, account fraud, and other activity that harms the fairness and integrity of Lucky Fox Bingo: Jolly Rich.
Support and Notifications: If you contact our support team, we use your email to respond. We may also send important in-app notices about updates, maintenance, or policy changes.
Important: Yayasan Seraphine Bakti Utama does not sell, rent, or trade your personal information to third parties.
Legal Basis (EU/UK users): We process your data under the following legal bases: performance of a contract (to provide the game), legitimate interests (to improve it and prevent fraud), and legal obligation (compliance with law).
Contact Yayasan Seraphine Bakti Utama at our support team with any data use questions.
Information Sharing
Yayasan Seraphine Bakti Utama limits data sharing to what's strictly necessary. Here's who we share with and why.
Service Partners: Our operational partners — such as hosting providers, analytics vendors, and support platforms — receive only the data they need to do their jobs. They operate under data processing agreements with Yayasan Seraphine Bakti Utama.
Legal Obligations
We may disclose your information if required by law, court order, or government regulation, or to protect the rights and safety of Yayasan Seraphine Bakti Utama, our players, or others.
Corporate Transactions: In the event of a company merger, acquisition, or restructuring, your information may transfer to a new entity — which will be bound to honor this Privacy Policy.
We do not sell your data. We never sell, rent, or auction personal information to advertisers, data brokers, or any other third party.
For data sharing concerns, write to our support team.
Mobile Identifiers and Tracking
Yayasan Seraphine Bakti Utama uses privacy-conscious analytics tools in Lucky Fox Bingo: Jolly Rich. This section details the tracking technologies in use.
Integrated Analytics: Our analytics providers receive device-level data and gameplay events in pseudonymized form. This helps us understand how players experience Lucky Fox Bingo: Jolly Rich without identifying individuals.
Advertising Identifiers
Your device's Advertising ID (Google Advertising ID) may be used to attribute app installations and measure campaign effectiveness. You can opt out via device settings.
Managing Tracking: You can limit or reset tracking identifiers in your device's privacy settings. On iOS, this requires approving tracking via the system prompt. On Android, visit your Google Account settings.
Performance Monitoring: Automated crash reporting collects technical logs (device state, app version) when errors occur. No personal content is captured in crash reports.
Yayasan Seraphine Bakti Utama does not engage in cross-app behavioral advertising targeting.
Reach our privacy team at our support team.
Children's Online Privacy (COPPA Disclosure)
Lucky Fox Bingo: Jolly Rich is a free-to-play game for general audiences. This section explains how we handle privacy for younger players.
Age Policy
This app is not directed toward children under 13. Users of all ages may download and play Lucky Fox Bingo: Jolly Rich, but we do not knowingly collect personal data from anyone we know to be under 13.
Advertising and Children
Our app is advertiser-supported.
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
No advertising SDK integrated in Lucky Fox Bingo: Jolly Rich is configured to deliver targeted advertising based on known child-user profiles.
Parental Deletion Request
Parents who wish to request deletion of any data that may have been inadvertently associated with a child under 13 should contact us:
- Email: our support team
- Response time: Within 30 days
- What to include: App name (Lucky Fox Bingo: Jolly Rich), approximate dates of use, and your relationship to the child
Your Legal Privacy Rights
Privacy rights vary by jurisdiction. This section explains the rights you may have regarding your personal data in Lucky Fox Bingo: Jolly Rich.
What You Can Ask Us To Do:
- Show you what data we have (Access)
- Fix errors in your data (Correction)
- Delete your data (Erasure)
- Give you a copy to take elsewhere (Portability)
- Stop certain processing (Objection/Restriction)
EU/UK Users (GDPR): You have the right to lodge a complaint with your local supervisory authority if you believe your data is being processed unlawfully. Contact details for EU supervisory authorities are at edpb.europa.eu.
To Make a Request: Contact our support team or our support team. We'll confirm receipt within 5 business days and respond fully within 30 days.
Withdraw Consent: Where our processing is based on your consent, you may withdraw it at any time. This doesn't affect the lawfulness of processing before your withdrawal.
We take your privacy rights seriously. Contact our support team anytime.
Data Retention
We follow a strict data lifecycle policy. Here's how long different categories of data from Lucky Fox Bingo: Jolly Rich are stored.
Retention Periods:
- Account and gameplay data: Active account + 30 days after deletion request
- Support communications: 12 months after resolution
- Analytics logs: 90 days (auto-deleted)
- Financial records: 7 years (legal requirement)
- Crash reports: 60–90 days
Inactive Accounts
If your account has been inactive for 24 months, we may contact you before removing your data. You'll always get a chance to reactivate before deletion.
Early Deletion: Request data deletion before the standard retention period expires by emailing our support team. We'll process your request within 30 days, subject to legal holds.
Some data may be retained longer than standard periods where required by law, pending litigation, or regulatory investigation.
Where permanent deletion is not technically feasible immediately, data is anonymized as an interim measure before final deletion.
To request deletion or ask about retention, email our support team.
Keeping Your Data Safe
Yayasan Seraphine Bakti Utama takes the security of your information seriously. We use a range of technical and organizational measures to protect your data.
Technical Safeguards:
- Data in transit is encrypted using TLS (Transport Layer Security)
- Data at rest is stored with AES-256 encryption
- Secure cloud infrastructure with access controls
- Regular vulnerability scanning and penetration testing
People and Processes: Access to personal data is restricted to authorized personnel on a need-to-know basis. Our team receives regular security training and we maintain formal incident response procedures.
We do our best but no security is absolute. In the event of a breach, we will notify you as required by law and take immediate corrective action.
Breach Notification: If a data breach occurs that is likely to harm your rights, we will notify you without undue delay and, where legally required, notify the relevant supervisory authority within 72 hours.
For security concerns, contact our support team.
Third-Party Tools and Services
Lucky Fox Bingo: Jolly Rich integrates the following third-party tools to support app functionality, performance measurement, and ad delivery infrastructure. These tools operate under their own privacy policies.
- Firebase Analytics — Gameplay analytics and user behavior tracking: Privacy Policy
- Firebase Crashlytics — Crash reporting and app stability monitoring: Privacy Policy
- Google Play Services — Android platform services — leaderboards and achievements: Privacy Policy
- Adjust — Mobile attribution and ad revenue tracking: Privacy Policy
- AppLovin MAX SDK — Ad mediation layer — loads and displays ads from all integrated ad networks: Privacy Policy
- Android: Settings → Google → Ads → Opt out of Ads Personalization
Questions about our third-party integrations? Contact us at our support team.
Advertising Partners
Lucky Fox Bingo: Jolly Rich is free to play and supported by in-app advertising. The following ad networks deliver advertisements within the app. Each network may collect device identifiers and interaction data to serve and measure ads.
- Google AdMob: Privacy Policy
- Meta Audience Network: Privacy Policy
- AppLovin / MAX: Privacy Policy
- Unity Ads: Privacy Policy
- IronSource (Unity LevelPlay): Privacy Policy
- Yandex Mobile Ads: Privacy Policy
- Verve Group: Privacy Policy
- Mintegral: Privacy Policy
- Liftoff (Vungle): Privacy Policy
- Chartboost: Privacy Policy
- Pangle (TikTok for Business): Privacy Policy
- InMobi: Privacy Policy
- DT Exchange (Digital Turbine): Privacy Policy
- BidMachine: Privacy Policy
- BIGO Ads: Privacy Policy
- Moloco: Privacy Policy
- AdColony: Privacy Policy
- Tapjoy: Privacy Policy
We work with advertising partners to show ads in our app. We do not use personal data from users under 13 for targeted or behavioral advertising.
To opt out of interest-based advertising, visit Your Ad Choices or adjust your device's advertising settings.
International Transfers
Your data may be processed in more than one country. Here's how Yayasan Seraphine Bakti Utama ensures consistent protection wherever your data is processed.
Where Data May Be Processed
Data collected through Lucky Fox Bingo: Jolly Rich may be stored and processed in the United States, the European Union, or other countries where our servers or service providers are located.
Transfers of EEA/UK personal data to third countries are protected by Standard Contractual Clauses (SCCs). Transfers to countries with EU adequacy decisions rely on those decisions.
No matter where we process your data, we apply the same protections described in this Privacy Policy. Location doesn't change our commitment to your privacy.
Where available, we prefer to transfer data to countries with EU adequacy decisions, which provide equivalent privacy protections.
You can request information about the specific transfer mechanisms we use by emailing our support team.
For transfer mechanism details, email our support team.
Policy Updates
Privacy is an evolving area. We update this Privacy Policy periodically to reflect changes to our practices or applicable law.
We distinguish between material and minor changes. Material changes (new data practices, new data types, new third-party sharing) get prominent in-app notices. Minor corrections don't require separate notification.
Check the date at the top of this page to see when we last made changes. We keep a record of prior versions available on request.
If updates change how we use your data in ways you're not comfortable with, you can stop using Lucky Fox Bingo: Jolly Rich and request deletion of your data at our support team.
Questions about this policy's update history? Email our support team.
How to Reach Us
Privacy questions or data rights requests can be directed to Yayasan Seraphine Bakti Utama using the contact information on this page.
Privacy inquiries → our support team
General support → our support team
When to Expect a Reply: Acknowledgment within 5 business days, full response within 30 days. We always keep you informed of progress.
When submitting a rights request, please include: the specific right you're asserting, your account identifier if available, and your jurisdiction. This helps us respond faster.
Privacy is our priority. Reach us at our support team.